PRIVACY POLICY

We at Top Outsourcing Partners (“TOP”, “we”, “our”, “us”) are committed to protecting and respecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding it.

1.1 What does this Policy cover?

Sets out the types of personal data that we collect about you
Explains how and why we collect and use your personal data
Explains how long we keep your personal data for
Explains when and why we will share your personal data, and who with
Sets out the legal basis we have for using your personal data
Explains the effect of refusing to provide the personal data requested
Explains the different rights and choices you have when it comes to your personal data
Explains how we may contact you and how you can contact us.

1.2 What personal data do we collect about you?

Category	Data Collected	Purpose
Clients	Name, job title, contact info, company info	Service delivery, invoicing, communication
Candidates	CV, contact info, ID, bank details	Recruitment, payroll, compliance
Suppliers	Contact info, banking info	Payments, contracts
Website Visitors	IP address, device info, cookies	Analytics, user experience, marketing

1.3 Where do we collect personal data about you from?

Directly from you via forms, calls, or emails
Referrals and client introductions
Public sources (LinkedIn, company websites)
Recruitment platforms and job boards
Website interactions and cookies

1.4 How do we use your personal data?

Clients:

To deliver services and maintain our relationship
To fulfill contractual obligations

Candidates:

To process applications and match with client needs
For onboarding and payroll

Website users:

To analyze site traffic and improve performance

1.5 How long do we keep your personal data for?

Clients and vendors: 7 years from last interaction
Candidates: 2 years from last activity
Legal and compliance data may be held longer
Marketing data until consent is withdrawn

1.6 Who do we share your personal data with?

Clients and candidates, for hiring and onboarding
Third-party vendors (e.g., payroll, CRM, hosting)
Regulators, as required by law
We never sell personal data

2. What legal basis do we have for using your information?

Contractual necessity (service delivery)
Legal obligation (e.g., tax reporting)
Legitimate interest (business growth, service improvement)
Consent (e.g., marketing, sensitive data)

2.1 What happens if you do not provide us with the information we request or ask that we stop processing your information?

We may be unable to provide services
We may be unable to proceed with hiring
You can withdraw consent at any time

2.2 Do we make automated decisions concerning you?

No. We do not use automated decision-making.

2.3 Do we use Cookies to collect personal data on you?

Yes, for performance, personalization, and analytics
You may control cookies in your browser settings

2.4 Do we transfer your data outside your country?

Yes, when using global cloud providers
All transfers follow strict compliance protocols

3. What rights do you have in relation to the data we hold on you?

Right to access
Right to correction
Right to deletion
Right to restrict or object
Right to data portability
Right to complain
Right to withdraw consent

4.1 How will we contact you?

Email, phone, messaging apps
You may tell us your preferred method

4.2 How can you contact us?

Email: info@topoutsourcingpartners.com
Phone: +1 346-777-4586

5. SMS Data Policy

5.1 Collection of Information

Phone number collected via opt-in forms
Used for job or service-related SMS alerts

5.2 Opt-In Consent

Consent must be clear and explicit
SMS forms include opt-in checkbox

5.3 Use of Information

Only used for agreed purposes
Never used for unrelated promotions

5.4 Disclosure of Information

No sharing with affiliates/third parties for promotion
Vendors used only for delivery of SMS

5.5 Opt-Out

Text STOP or UNSUBSCRIBE at any time
For help, text HELP to our number

5.6 Privacy Policy

This policy also governs SMS data